Cancellation & Refund Policy

We at understand that plans may change and sometimes you need to cancel your order or request a refund. Kindly read the following to understand our cancellation and refund policy. Since we are managed by SM WEB TECHNOLOGIES, all transactions are conducted exclusively through accounts of SM WEB TECHNOLOGIES.

Cancellation Policy:

  1. The request for cancellation will be accepted, only if we have not yet shipped the product.
  2. Customers can cancel their orders prior to the scheduled delivery date.
  3. To cancel an order, kindly reach out to our customer service team at the earliest via email : or by phone 7358314996 stating your order number and reason for cancellation.
  4. If the request for cancellation is accepted, you are entitled to get a refund for online payments.
  5. We (Arokyasuvaiangadi) reserve the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, non-availability of stock, pricing errors, and so on.

Refund Policy

We also provide a return policy, which means you can request a return after receiving your item.

  1. If you receive a damaged product, please contact us immediately. We will arrange for a replacement or refund, based on your preference.
  2. If the received product doesn’t match your expectations, you may request a return.
  3. The return policy is not available for perishable goods under any circumstances. Kindly check the product, if it is eligible for return.
  4. We cannot issue refunds for products that have been opened or used.
  5. We don’t offer refunds for shipping and handling fees.


Once we have received and examined your return, we will inform you of its status, whether the refund has been approved or not. If the refund is approved, it will be automatically issued to your original payment method. Please keep in mind that your bank may take some time to process and credit your refund.

We reserve the right to modify the Cancellation and Refund policies with or without prior notice to customers. Contact us for any queries or concerns.